1. Cancel/Modify Order

We understand that sometimes customers may need to modify or cancel their orders. We offer the following conditions for order modification/cancellation:

    • Customers have the right to modify/cancel their orders within 04 hours of successfully placing the order.

    • After 04 hours, any request to cancel or change the order will not be accepted as the order will have been locked for processing and sent to the carrier.

2. How to modify/cancel an order? Follow these steps:

    • Prepare the required information, including the order email, order number (provided by Tecs World in the order confirmation email), and specific requirements for modifying or cancelling the order.

    • Send the request with the above information to [email protected], with the subject line [Modify/Cancel Order + Order Number].
3. At Pelikos, we strive to provide the best customer service possible. If you need to modify or cancel your order, we’ve made the process easy and straightforward. Just follow the steps above and we’ll do our best to accommodate your request.